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Data Protection Promise: Safeguarding Your Information

Welcome to Challenge Systems, Inc. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information in connection with our website, social media channels, online platforms, and lead-generation and marketing campaigns.

Update Date:
April 24, 2024

By accessing or using our services (and/or platforms/channels), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our services, platforms/channels, and/or participate in our campaigns.

1. Information we collect

1.1 Personal Information:
We may collect personal information, including but not limited to, your name, email address, phone number, and job title when you interact with our website and social media, or participate in our lead generation and marketing campaigns.

1.2 Non-Personal Information:
We also gather non-personal information such as browser type, IP address, and the pages visited on our website. This information is collected to improve our services, product and solution offerings, enhance user experience, and for analytics purposes.

2. How We Use Your Information

2.1 Personal Information:
In accordance with Data Privacy Act of 2012 (DPA) and related issuances, We use your personal information to communicate with you, fulfill your requests, provide services, and improve our offerings. We may also use this information for marketing purposes, provided you have given us consent. 
 
2.2 Non-Personal Information:
Non-personal information is used for analyzing trends, administering the site, and gathering demographic information for aggregate use.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze how our website is used. You can manage cookie preferences through your browser settings.

4. Sharing Your Information

Challenge Systems, Inc. does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or for the purposes of providing our services and/or products and solutions.

In the event that we need to share your personal information, we will only do so after obtaining your consent. We will provide you with all relevant information, including the identity of the personal information processors, the purpose of data sharing, the categories of personal data involved, the intended recipients, and any other information necessary to inform you of the nature and extent of the data sharing.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

Inline with the DPA, We are committed to assist all data subjects in upholding their rights under the Data Privacy Act including:

    Right to be Informed;
    Right to Access;
    Right to Object;
    Right to Erasure of Blocking;
    Right to Damages;
    Right to File a Complaint;
    Right to Rectify; and
    Right to Data Portability
 
You also have the right to opt-out of receiving marketing communications from us. You can do so by clicking unsubscribe word included in the emails or contacting us directly.

7. Children's Privacy

Our services, including product and solution offerings, are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request the removal of the information.

8. Retention and Maintaining of Personal Information

In compliance with record-keeping laws and regulations vis-à-vis the DPA and its related issuances, we will retain all personal information for the necessary duration and an additional three years thereafter, unless the law requires longer period to keep necessary records or documents.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The date of the latest update will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at marketing@challenge.com.ph.

Thank you for choosing Challenge Systems, Inc.
 
Challenge Systems, Inc.
4D Vernida 1 Condominium, 120 Amorsolo Street., Legaspi Village,
Brgy. San Lorenzo, Makati City 1229
marketing@challenge.com.ph | www.challenge.com.ph
+63 2 8892 3779, +63 2 8892 7973

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